Privacy Policy

This Privacy and Cookie Policy applies to information collected and processed through the mykyma website. We take your privacy very seriously and want you to understand how your data is collected, used, shared, and stored. By visiting the Website or providing information through its associated customer service channels, you consent to the practices described in this Privacy and Cookie Policy and our Website Terms and Conditions. Please note that this Privacy and Cookie Policy may be updated periodically, and you will be bound by the most recent version available on our Website. It is your responsibility to check our Privacy and Cookie Policy for updates regularly.

Information We May Collect

We (along with our authorized service providers) may collect information you provide through the Website, which may include address, phone, email. We also gather information when you visit our Website or from third parties authorized to share your data with us. Some of this information may be collected even if you are not a registered user or do not place an order. This information may include:

  • Contact and Personal Details: Name, delivery address, phone number, email address, billing and payment information, date of birth, gender, nationality.

  • Website Statistical Information: Your location, the URL used to access the Website, your computer’s IP address and domain type, pages visited, search terms entered, and items clicked on.

  • Transactional Information: Orders placed, items purchased, order date and time, abandoned orders, items in your basket, preferences indicated, and requested personalization.

  • Information from Third Parties: Data from couriers and payment providers.

  • Email Marketing: If you opt-in, we may collect your email address to send you newsletters, promotional materials, and other communications regarding our products and services. You can unsubscribe from these communications at any time.

Consent

When you provide us with personal information to complete a transaction, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in and then you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Third-Party Services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Changes to the privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Payment Gateway

All credit/debit cards details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you, advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

Contact us

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information to contact our team. please contact us by e-mail at connect@mykyma.com